Returns & Exchanges
We want you to love your K-Beauty routine, but if a product isn't the right fit, you can return it within 30 days of delivery. Please ensure that items are unused and in their original packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and zip code to start the process.
- 2.Pack Your Items
Carefully place the products in their original boxes and secure them in a shipping mailer to prevent damage.
- 3.Ship It Back
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will issue a refund to your original payment method within 5-7 business days.